Great to deal with. Turned up with 4 winter wheels that I had purchased elsewhere and Ian fitted them while I waited. Attention to detail – e.g. treatment of axle ends – was great and I’m delighted with finish. They even filled screen liquid and offered to do AdBlue. Yes, they are not a soulless main dealer and don’t have stainless steel, frosted glass, designer waiting room, but they are welcoming and fair.